Overview of the privacy policy of 1Red Casino in Germany
This privacy policy serves as a fundamental information document for players. It explains how personal data is collected, processed, and protected. In addition, it describes what information is collected during registration and KYC verification and managed in accordance with the provisions of the DSGVO. The rights of users with regard to their data are also listed. In this way, transparency is created so that it is comprehensible how personal data is handled and what protective measures apply.
Content
Collected personal data at 1Red
Within the scope of using 1Red, various personal data is collected and stored. This privacy policy includes the following categories of information:
- Registration data: Name, date of birth, address, e-mail address and telephone number;
- Account information: Username, password, game history and account balance;
- Payment details: Bank details, credit card information and transaction history;
- Communication data: Chat histories, e-mail correspondence and support requests;
- Verification documents: Copies of ID and proof of address according to GwG regulations;
- Technical data: IP address, browser type, access time and device information;
- Cookie data: Session information and usage statistics.
Typical purposes of data processing
At 1Red, personal data is processed for several clearly defined purposes according to German data protection standards. The following list shows all the most important processing purposes in detail and a complete overview:
- During account creation, your personal data is used for identification and the secure setup of your player account;
- For payment processing, your financial data is processed for the secure execution of deposits and withdrawals;
- For communication, your contact details are used for important notifications, support and updates;
- In the context of fraud prevention, your activities are monitored to protect against fraudulent actions and abuse;
- For compliance with legal obligations, your data is stored and processed according to the legal requirements (KYC, GwG).
Cookies and tracking technologies
In this privacy policy, it is transparently explained how cookies and tracking technologies are used. These tools serve to improve the use of the website as well as the provision of personalized services.
| Type of cookie | Purpose |
|---|---|
| Technically necessary cookies | Enable basic website functions, security features and smooth navigation on the website |
| Analysis cookies | Collect anonymized data about visitor behavior to optimize the website and the offered content |
| Functional cookies | Store user settings such as language preferences, login status and personal configurations |
| Marketing cookies | Track user activities for targeted advertising on 1Red Casino and other websites on the Internet |
KYC verification and OASIS check
Within the framework of legal requirements, certain personal data is processed for the verification of your player account. These checks are carried out to ensure security and prevent money laundering.
- Proof of identity: Presentation of a valid identity card or passport to confirm your identity;
- Proof of address: Verification of your residence through current bills or official documents;
- OASIS check: Comparison of your data with block files and sanction lists according to legal requirements;
- Proof of age: Ensuring the minimum age of 18 years for participation in gambling.
Disclosure of data to third parties and service providers
Personal data is only transmitted to external service providers insofar as this is necessary for the fulfillment of our contractual duties or legal obligations. The data transmission always takes place in accordance with the applicable data protection regulations and under the strictest observance of data security.
| Category of recipients | Typical purpose |
|---|---|
| Payment service providers | Processing of deposits and withdrawals |
| Verification services | Verification of identity according to GwG |
| IT service providers | Provision and maintenance of the systems |
Rights of users according to DSGVO
Within the framework of this privacy policy, users are granted comprehensive rights according to the European Data Protection Regulation. These rights can be asserted by all affected persons at any time.
- Right to information: You can find out what data is stored about you and how it is processed;
- Right to rectification: You may request the correction of incorrect or incomplete data;
- Right to erasure: You can demand the removal of your data under certain circumstances;
- Right to restriction: You can have the processing of your data temporarily limited;
- Right to object: You may object to data processing in certain cases;
- Right to data portability: You have the right to your data in a machine-readable format;
- Right to complain: You can file a complaint with a data protection authority.
Retention period and deletion of data
At 1Red Casino, personal data is only kept for certain periods of time and subsequently deleted:
- Active player accounts: Data remains stored for the duration of use;
- Payment data: 10 years according to tax law regulations;
- Proof of identity: 5 years after last activity;
- Inactive accounts: Deletion after 2 years of inactivity;
- Communication data: Deletion 1 year after last contact.
Contact options for data protection inquiries
In the privacy policy of 1Red in Germany, various ways for inquiries regarding data protection are provided. If you have any questions, users can get in touch via the following channels:
- E-mail address for data protection inquiries;
- Online contact form on the website;
- Postal address for written correspondence;
- Direct contact to the data protection officer;
- Telephone inquiries during fixed business hours.